Shipping policy
At IMMUNO 150, we aim to process and deliver your orders as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During high order volume periods, processing times may be slightly delayed.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Occasionally, we may offer free shipping promotions, which will be clearly displayed on the website.
Estimated Delivery Times
United States
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–5 business days (if available)
International Orders (if applicable)
- Standard International Shipping: 7–21 business days
Delivery times are estimates only and are not guaranteed, as they may be affected by carrier delays or customs processing.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please allow up to 24–48 hours for tracking updates to appear in the carrier system.
Customs, Duties & Taxes (International Orders)
International customers are responsible for any applicable customs duties, import taxes, or additional fees imposed by their country.
These charges are not included in the product or shipping cost unless otherwise stated.
Shipping Delays
While we strive to deliver orders on time, delays may occur due to factors outside our control, including:
- Weather conditions
- Carrier delays
- Customs inspections
- Public holidays
- Incorrect or incomplete shipping information
IMMUNO 150 is not responsible for delays caused by third-party shipping carriers.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery.
Please include:
- Order number
- Description of the issue
- Photos (if applicable)
We will assist in filing a claim with the shipping carrier and provide a suitable resolution.
Delivery Confirmation
Once a package is marked as delivered by the carrier, responsibility transfers to the customer. If you believe your package was delivered incorrectly, please contact the carrier first and then notify us for assistance.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
IMMUNO 150
Website: https://immunos150.online
Email: support@immunos150.online
Phone: +1 332-265-6861
Address:
318 Cambridge Ave
Palo Alto, CA 94306
United States
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)